About Safe Harbor Title Company
Since 2010, Safe Harbor Title Company has guided thousands of commercial and residential clients through successful real estate transactions.
Five reasons to choose Safe Harbor Title
1. We never say no. When an obstacle threatens to delay or derail a closing, we propose solutions that can help guide all parties to a successful settlement. “We will never just shut the door on you,” says President Melissa McPherson. “We will find a way.” Safe Harbor Title’s staff draw on deep knowledge and experience to expertly manage real estate transactions.
2. We’re always accessible. Giant, impersonal title companies are notorious for leaving clients hanging. Safe Harbor Title’s clients know that we treat each closing as if it’s the most important transaction we have on our desk, whether it’s a major commercial deal or a first-time home purchase.
3. We never drop the ball. Commercial clients have confidence that Safe Harbor Title will take care of everything for them, from diligent title research to smooth closings. We do everything right, the first time, to ensure the success of your transaction.
4. We have nationwide reach. Safe Harbor Title handles large commercial and residential transactions across the United States. We operate in Delaware, Maryland, Virginia and North Carolina through our affiliate companies, and nationally through cooperative agreements with our underwriters.
5. We zealously guard our clients’ interests. Safe Harbor Title Company is just that — a safe harbor for your money. We adhere to a very strict cybersecurity policy to deter hacking and fraud. We execute a third-party, three-way reconciliation of every escrow agreement, every month, to ensure the security of your funds.
Our Core Values
WHO WE ARE: Our success begins and ends with our people. Each of us conducts our business demonstrating Safe Harbor Title’s values at all times.
INTEGRITY: We will do what we say we will do. Each of us must act in a manner that shows respect for each other, the Company and our clients.. We must be honest and forthright in all our dealings.
INNOVATION: We will find a better way of doing everything we do every day. We believe the mindset “we have always done it that way” detracts from our vision of innovation. We are leaders in our industry because we foster a culture of innovation, continuous learning and constructive feedback and ongoing improvement to our processes.
FEEDBACK AND CONTINUOUS LEARNING: We will give each other direct, timely and constructive feedback designed to improve our processes, our services and our team. We value feedback as the best way to create an open, learning environment that will allow us all to continually improve.
HOW WE TREAT OTHERS: We treat others in the way that we would like to be treated, and that shows them that we value the relationship.
RESPECT: We will treat every person with dignity and courtesy.
RESPONSIVENESS: Our responsiveness – to each other and to our clients – sets us apart from other companies. We will respond to all correspondence in a timely, friendly manner.
THE SERVICE WE PROVIDE: Our clients depend on us for on-time, accurate title and settlement services.
ACCURACY: The foundation of our business is accurate information. Anything less causes our clients to lose confidence in us.
ORDERLINESS & TIMELINESS: We will provide our services using a systematic process that enable us to deliver our finished product in the timeframe promised.
CONFIDENTIALITY: The confidential information we work with is highly sensitive. The information is entrusted to us, and we will maintain its private nature at all times.
OUR PART IN THE TEAM: We understand that each of us is stronger if our team is functioning well.
TEAM WORK: We believe our success depends on contributions and involvement by everyone. We will work together to create a positive environment for open dialogue, active learning and constructive feedback.
ATTITUDE: We will strive to maintain a positive frame of mind. A positive attitude is contagious.
Safe Harbor Title Company – Mission Statement
At Safe Harbor Title the foundation of our success is built on our People, Dependability, Leadership, and Knowledge.
PEOPLE
Our success begins and ends with our people. Having the most talented professionals in the industry enables us to bring our vision of responsive, collaborative underwriting to life. Our people exemplify our values at all times. We have established strong, lasting relationships with our clients and members of our industry by consistently demonstrating our integrity, innovation, and culture of feedback and continuous learning. We treat others with respect, and are responsive to their needs as we deliver a high-quality personalized service.
DEPENDABILITY
Our clients and customers depend on us for on-time, accurate title and settlement services and for straightforward, well-ordered closings. Our team is dedicated to providing our clients with a superior service at all times. To do so, we consistently seek feedback as to how to improve.
LEADERSHIP
We are leaders in our industry due to our focus on relationships and our responsiveness. We also understand that leaders need to value innovation and to be open to feedback, continual learning and ongoing improvement. We are a team of empowered title and settlement professionals enabled with the resources to work effectively and efficiently toward our common goal of providing our clients and customers with guidance they can trust.
KNOWLEDGE
We embrace opportunities to expand our knowledge in our dynamic and ever-changing industry and to employ new techniques and technologies for delivering our services. We strive to stay on pace, or ahead of, market trends, recent developments in cyber security and changes in various guidelines, rules and regulations. This focus allows us to provide our clients and customers with the most sophisticated, professional experience possible.
The History of Safe Harbor Title Company
Melissa McPherson is president of Safe Harbor Title Company, a title insurance agency headquartered in the Commonwealth of Virginia. Founded in 2010, Safe Harbor Title is a representation of the experience and knowledge Melissa gained while working as a title agency business development representative for national title underwriters, i.e. all the capabilities, efficiencies and sophistication of a Fortune 500 company, paired with the familiarity, charm and local flare of a small business.
Melissa refers to herself as an “accidental entrepreneur,” and is passionate about encouraging others to pursue the career that is meant for them, not the one expected of them, as she did, quite literally by accident. She also spends quite a bit of time educating young people on the title insurance industry and the many career opportunities it affords – there is something for everyone!
Melissa is a licensed title insurance agent in the Commonwealth of Virginia and holds non-resident licenses in DE, MD, NC, SC, GA, FL, TN and MI. She is also a licensed real estate agent in Virginia.
She served on the Board of CREW Richmond for 6 years, assuming the role of President in 2013. In 2015, Melissa was nominated for membership into the VCU (Virginia Commonwealth University) School of Business Real Estate Circle of Excellence and was also honored by CREW Richmond as one of the “Top 25 Women to Watch in Richmond Commercial Real Estate.” In 2018 she was invited to become a member of the Virginia Council of CEOs.
Melissa is a member of Urban Land Institute of Virginia, Virginia Land Title Association, American Land Title Association, CREW Richmond, Greater Richmond Association of Commercial Real Estate, Real Estate Services Providers Council, Richmond Association of Realtors and National Association of Realtors. She graduated from George Mason University in 1998 with a B.A. in Government & Politics.